Comments on: Phone Call Tracking With Google Tag Manager

By: Scott Clark

Scott Clark — Thu, 14 Jun 2018 18:15:13 +0000

In reply to Byron Trzeciak. Was this ever resolved? We're getting the same issue

By: Byron Trzeciak

Byron Trzeciak — Mon, 04 Jun 2018 02:00:05 +0000

Hi Abdul, forms can be a bit more challenging depending on how the validation works. You can either send the successful form submissions to a thank you page or you can fire GTM on successful form submission. The issue being is that many popular form plugins like Gravity Forms or Contact Form 7 use ajax / javascript for the validation which means that your event from GTM will fire regardless of whether the form is successful or not. This guide is excellent and will explain it further for you – https://www.analyticsmania.com/post/google-tag-manager-form-tracking/

By: Abdul Samie

Abdul Samie — Sun, 03 Jun 2018 19:20:25 +0000

Hi Byron,

Thanks for this guide and it has helped me a lot . Can you also share a guide if you have written about tracking a quote form? I really need it as I have to do it for the company’s website which I am currently working for.

Looking forward to your response

Thanks beforehand
Abdul Samie

By: Byron Trzeciak

Byron Trzeciak — Sat, 26 May 2018 05:32:43 +0000

In reply to Nik Cree. Hi Nik, yes you're correct that it should be ".*". I checked my tutorial versus others on the web and they all say the same thing. I did test again after your comment the other day but noticed that it didn't appear to be working on the PixelRush site, even though we now use CallRail, but is still working without issue on client sites. I wonder if it's something to do with the new gtag analytics script update as the sites that it was working on were where I'd embedded the Google script manually as a tag (rather than using the GTM embed) which meant site was was still running on the universal ga() script.

By: Nik Cree

Nik Cree — Tue, 22 May 2018 03:14:00 +0000

In reply to Byron Trzeciak.

I have the same error. Are you suggesting that it should be
“.* rather than just “*”? It saved OK as
“.*” but threw the error when trying to save as “*”.

By: Byron Trzeciak

Byron Trzeciak — Thu, 03 May 2018 07:27:34 +0000

In reply to Abdullah. Awesome Abdullah, glad you had success.

By: Abdullah

Abdullah — Thu, 03 May 2018 07:26:33 +0000

Thank you so much for an awesome guide I followed all your steps and its working fine at my end. However, it took me time to understand tag section I was lost at analytic code placement but manage to find it an implemented.

By: Byron Trzeciak

Byron Trzeciak — Sun, 22 Apr 2018 04:57:33 +0000

In reply to Mike Rioux. Thanks Mike.

By: Mike Rioux

Mike Rioux — Fri, 20 Apr 2018 18:27:52 +0000

Great write up. Shared with some of the newer marketing folks here and they picked it up right away. Definitely have the page bookmarked for them. Thanks!

By: Muhammad Eltiti

Muhammad Eltiti — Tue, 27 Feb 2018 15:06:46 +0000

Thank you so much for this very helpful tutorial.

I’ve a couple of questions

1-When I made (The Non-Interaction Hit to True) the tag fired in debugging mode but didn’t show in the real-time events but it did when I changed it to false! what do you think?

2- I created the goal but it doesn’t show any conversions!

3- This is the last question 🙂 Can you help me measure it on google analytics using custom dimensions and metrics?

Thank you again,